Mindset Quiz Date Date Format: MM slash DD slash YYYY Name First Last Email Name 3 "keys to success"?*Cultural competenceA clear policy and procedureStrategies for changeAll of the AboveNone of the AboveThe Four Step Counseling Model is not used in Mindset De-Escalation.*TrueFalseUnder the Guiding Principles what does the antonym PASS stand for?*Promote Choice and Trust, Avoid Power Struggles, Seek Pro-action vs Re-action, Set up everyone for successProvide, Acceptance, Security, StructurePlease, Advise, Strict, StructureIn Mindset it is better to have a plan already in place to implement, than react to the crisis.*TrueFalseWhat is the purpose of Mindset?*Facilitate insight, raise awareness and hypnotizeTo make people aggressiveTo facilitate insight, raise awareness, enhance skills, and certify professionals in preventing and managing aggressive behaviorTo hypnotize othersA crisis situation is never a learning opportunity.*TrueFalseWhat is not a guideline for effective communication?*Avoid quick fixesTiming does not matterPromote Choice and TrustCreate an one-on-onePunitive measures are appropriate in dealing with aggressive behavior.* True False
