Mindset Quiz Date Date Format: MM slash DD slash YYYY Name First Last Email 1. What is the purpose of Mindset?*A. To hypnotize othersB. To make people aggressiveC. Facilitate insight, raise awareness and hypnotizeD. To facilitate insight, raise awareness, enhance skills, and certify professionals in preventing and managing aggressive behavior2. Name 3 "keys to success"?*A. Strategies for changeB. Cultural competenceC. A clear policy and procedureD. All the above3. Under the Guiding Principles what does the antonym PASS stand for?*A. Please, Advise, Strict, StructureB. Promote Choice and Trust, Avoid Power Struggles, Seek Pro-action vs Re-action, Set up everyone for successC. Provide, Acceptance, Security, Structure4. What is not a guideline for effective communication?*A. Create an one-on-oneB. Timing does not matterC. Avoid quick fixesD. Promote Choice and Trust5. The Four Step Counseling Model is used in Mindset De-Escalation.*TrueFalse6. In Mindset it is better to react to the crisis, than to have a plan already in place to implement*TrueFalse7. Punitive measures are appropriate in dealing with aggressive behavior.* True False 8. A crisis situation is never a learning opportunity.*TrueFalse
